Welcome to Melt Productions. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website.

1. Services
Melt Productions provides a variety of creative design services including but not limited to; custom Excel and Word documents, party and event invitations, funeral design services, marketing material, content creation, social media artwork, LED display animations, graphic design, and professionally designed documents for various personal and business needs.

2. Use of Our Services

• You must be at least 18 years old or have parental guidance to use our services.

• You agree to use our services only for lawful purposes and in accordance with these terms.

• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Payment

• Payment for services is required upfront unless otherwise agreed upon.

• We accept payment via credit card and PayPal.

• All fees are non-refundable except as provided in our Returns and Refunds Policy.

4. Intellectual Property
All content and materials on our website, including designs, graphics, and text, are the intellectual property of Melt Productions. You may not reproduce, distribute, or use any content from our website without our prior written consent.

5. Limitation of Liability
Melt Productions is not liable for any damages arising from the use of our services or website. We do not guarantee the accuracy, completeness, or reliability of any information provided on our website.

6. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes to these terms constitutes your acceptance of the new terms.

7. Client Work and Portfolio Use
By engaging our services, you grant Melt Productions the right to showcase any completed design collateral (excluding sensitive or proprietary information) as part of our online or offline portfolio, including but not limited to our website, social media platforms, and marketing materials. If you prefer that your project not be publicly displayed, you must inform us in writing at the time of project commencement.

8. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at info@meltproductions.au.